Ellies Haven, a special place for special children

A special place for special children

Privacy Statement

Privacy Policy

Introduction

Ellie’s Haven is committed to protecting your privacy and processing your data in accordance with the General Data Protection Regulation (GDPR).This policy explains what information we collect about you, how it is used and how it is kept securely. It also explains your right to access your information under Data Protection legislation.

About your personal data

Here are the various ways in which we might collect and use your personal data:

Holiday Application form

The information is used solely for assessing the eligibility and timing of holidays, and corresponding with you about this. It won’t be passed to third parties without your consent.

Sensory Studio Registration form

The information is used solely for assessing the eligibility of sensory studio sessions, and corresponding with you about this. It won’t be passed to third parties without your consent.

Gift Aid Declaration form

The form can be downloaded from our website and should be passed directly to Ellie’s Haven (i.e. not through a third party) when completed.The information you provide will be used solely for claiming Gift Aid and won’t be passed to third parties other than HMRC without your consent.

Standing Order form

The form can be downloaded from our website and should be passed directly to Ellie’s Haven when completed. The information you provide will be used solely for arranging a standing order and claiming Gift Aid. It won’t be passed to third parties other than your bank and HMRC without your consent.

Registering a fund-raising event in aid of Ellie’s Haven

Anyone will be able to see the contact information you provide on the online form once the event has been listed on our website. The contact information of the person submitting the form, if different from the above, will only be used for verification and correspondence purposes and won’t be passed to third parties without your consent.

Form for Third Party to collect sponsor names for Challenge

This form helps Ellie’s Haven keep track of off-line sponsors and their donations.  It also  provides a way for people taking on challenges to explain why they're fund-raising for Ellie's Haven and show their progress in this respect. We cannot guarantee the security of this data when it’s not in our possession. Sponsors can opt to donate anonymously.

Articles on Ellie’s Haven website

We will ask for your written consent before publishing any photographs, videos names or other miscellaneous information about your children on our website.

Ellie’s Haven Social Media posts

We will ask for your written consent before publishing any photographs, videos, names or other miscellaneous information about your children on our social media pages.You are free to post your own material on these pages but we reserve the right to delete it if necessary.

Data on visitors to Ellie’s Haven website

When you visit our website, our service providers may collect certain information automatically such as your IP address, how you found our website, the number of times you visited our website and the pages you visit.  They do this to improve the website by monitoring how you use it.  They do not use your IP address to identify you.

Finding out what information Ellie’s Haven holds about you

Please ask Ellie’s Haven’s general manager if you would like to see what personal information we hold about you.We will need to verify your identity in order to provide this information to you.

Data Retention

Ellie’s Haven will retain the information that you provide to us for as long as it is needed and for the purposes for which it was originally intended.Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data. In some cases, we will need to retain your details to meet legal requirements. When we do not require your information any more, it will be disposed of securely.

Cookies

Please see our Cookie Policy, listed separately.
 

Safeguarding Children Policy

Click here to download Ellie's Haven Cornwall Safeguarding Children Policy

Contact us on 01503 264230

Ellie's Haven - Cornwall Ltd. Charity No: 1121426
Registered in England & Wales No: 006345083.
Registered address: Plym House, 3 Longbridge Road, Marsh Mills, Plymouth PL6 8LT