Q: Where is Ellie’s Haven
Q: Where can I park?
A: Please pass through the gateway into the grounds and park on the paved area. There’s room for several cars here.
Q: Where do I go once I’ve arrived?
A: Please see the Ellie’s Haven floor-plan. Go to the entrance area and an Ellie’s Haven staffer will welcome you.
Q: Will I have exclusive use of the sensory studio?
A: Yes, but if we have a family on holiday at Ellie’s Haven please respect their privacy; they will have exclusive use of the garden.
Q: Is the sensory studio wheel-chair accessible?
A: Yes, and there’s a hoist over the audio-vibration water-bed. If you intend to use it please bring your own slings.
Q: What washroom facilities are there?
A: Please see the Ellie’s Haven floor-plan. There’s a wet-room with a roll-in shower and WC adjoining the entrance area outside the sensory studio.
Q: What medical facilities are on-site?
A: Ellie’s Haven does not provide medical support, apart from having a first aid box available. The site is tagged by the ambulance service, which should mean fast response times in emergencies.
Q: What sensory equipment is available and how do we use it?
A: Please see our Facilities page. You will be shown how to use equipment in your first session.
Q: How much does it cost?
A: It’s free of charge for eligible children. Please see our Costs and Eligibility page.
Q: How much time do we have in the sensory studio?
A: We provide three 90 minute sessions every weekday starting at 10am, 12noon and 2pm.
Q: Will Ellie’s Haven staff be present in the sensory studio?
A: Not as a rule. We will show you how to operate equipment and but you must stay with your child at all times; their care is your responsibility.
Q: How do I book a session?
A: You need to register using the form on this website. Once we’ve approved your registration you can book sessions by phone or email.
Q: Who will I be dealing with at Ellie’s Haven?
A: It’s likely to be Nigel Libby, our co-founder and general manager, or one of our volunteers. Everybody that is likely to come in contact with you child will have been DBS certified.
|Last updated 16th August 2019||Website developed by WesternWeb|